TERMS & CONDITIONS
Here at VocalStar Karaoke, we aim to treat our customers exactly how we would like to be treated. We pride ourselves on a high level of customer service and make our website and content delivery fast, easy and reliable. We solve problems with a relaxed and understanding approach, always with your best interests in mind. You should note that your statutory rights under the current consumer protection laws are not affected.
We work hard to supply you with the goods described in these Web Pages quickly. Most orders are dispatched on the same day and arrive within a few working days, depending on where you are in the world. In the unlikely event that we are unable to ship your items immediately, we will contact you with an update.
We guarantee to supply you with goods that are exactly as described in these Web Pages. For more detail on content, please read the FAQ page or contact us.
All online payments are totally secure.
We accept Mastercard, Maestro/Switch, Visa, and Visa Debit (Delta). You can also choose to pay with Paypal on our site, meaning you don't need to enter your card details every time you buy. If you would like to make payment over the phone, by bank transfer, by cheque, or by postal order, please call us on +44 (0) 1202 670929 or email firstname.lastname@example.org and we can arrange this for you.
All our prices are in Pounds Sterling and are inclusive of Value Added Tax at the applicable rate. Our VAT registration number is GB939058101.
We aim for 100% customer satisfaction; however, if you feel we can improve or you would like to issue a formal complaint, please email email@example.com. We will reply as soon as possible and aim to have you issue resolved within five working days.
LAW AND JURISDICTION
These terms and conditions are governed by and construed in accordance with English law. By using this website you agree to submit to the jurisdiction of the English courts.